Your Spanish Hub, S.L. (hereinafter “YOUR SPANISH HUB”) is responsible for the website www.yourspanishhub.com.

Your privacy is important to YOUR SPANISH HUB. This privacy statement explains what personal data is collected from website users and how it is used.

As a user, it is important that you read these terms carefully before providing your personal data on this website.

The user may only register at www.yourspanishhub.com and/or contract subscription products and/or services if they are of legal age and/or have legal capacity to link. Otherwise, the responsibility for placing orders by minors will be borne by the minor’s parents or legal guardians.

On this website, the personal data of users is respected and cared for. As a user you should know that your rights are guaranteed.

An effort has been made to create a safe and reliable space and that is why we want to share our principles regarding your privacy:

✔ We never ask for personal information unless it is really necessary to provide you with the services you require.

✔ We never share personal information of our users with anyone, except to comply with the law or in case we have your express authorisation.

✔ We never use your personal data for a purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy could vary depending on legislative or self-regulation requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of our contact forms where personal data is collected.

YOUR SPANISH HUB has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD), Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Responsible for the treatment of your personal data

✔ Responsible Identity: Your Spanish Hub, S.L.

✔ Commercial name: YOUR SPANISH HUB

✔ NIF/CIF: B01822782

✔ Email: [email protected]

✔ Activity: Online training

✔ Registered in the Cuenca Mercantile Registry, in volume 782, book 0, folio 93, page CU11634, on 08-20-2020.

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send through the web forms will receive the data treatment of “Users of the web and subscribers”.

For the treatment of data of our users, we implement all the technical and organizational security measures established in the current legislation.

Principles that apply to your personal information

In the processing of your personal data, the following principles apply, which comply with the requirements of the new European data protection regulation:

✔ Principle of legality, loyalty and transparency: your consent will always be required for the processing of your personal data for one or more specific purposes of which you will be previously informed with absolute transparency.

✔ Data minimisation principle: only strictly necessary data will be requested in relation to the purposes for which it is required. The minimum possible.

✔ Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, you will be informed of the corresponding conservation period, in the case of subscriptions, our lists will be reviewed periodically and those records that are inactive for a considerable time will be deleted.

✔ Principle of integrity and confidentiality: your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that all necessary precautions are taken to prevent unauthorised access or improper use of our users’ data by third parties.

How have we obtained your data?

The personal data that is processed in www.yourspanishhub.com come from:

✔ Contact Form

✔ Subscription form

✔ Service request form

✔ Sales form

What are your rights when you provide your data?

Anyone has the right to obtain confirmation on whether or not personal data that concerns us is being processed at www.yourspanishhub.com.

Interested persons have the right to:

✔ Request access to personal data related to the interested party.

✔ Request its rectification or deletion.

✔ Request the limitation of your treatment.

✔ Oppose the treatment.

✔ Request the portability of the data.

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

In certain circumstances and for reasons related to the particular situation of the user, the interested parties may object to the processing of their data. Your Spanish Hub, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concern you, that you have provided and in a structured, commonly used and machine-readable format, and to transmit them to another data controller when:

✔ The treatment is based on consent.

✔ The data has been provided by the interested person.

✔ The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.

The interested parties will also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.

For what purpose is your personal data processed?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, they are providing personal information for which YOUR SPANISH HUB is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information.

By providing this information, the user gives their consent for their information to be collected, used, managed and stored by www.yourspanishhub.com, only as described in the Legal Warning and in this Privacy Policy.

In www.yourspanishhub.com there are different systems for capturing personal information and the information provided by interested persons is treated with the following purpose for each capture system (forms):

✔ Contact form: the following personal information is requested: name, email and comments, to respond to the requirements of the users of www.yourspanishhub.com.

For example, this data can be used to respond to your request and respond to doubts, complaints, comments or concerns that you may have regarding the information included on the web, the services provided through the web, the treatment of your personal data, questions regarding the legal texts included in the web, as well as any other queries you may have that are not subject to the contracting conditions.

We inform you that the data you provide us will be located on the servers of Soluciones Corporativas IP, S.L. (provider of Your Spanish Hub, S.L.), located within the EU.

✔ Content subscription form: in this case, the following personal information is requested: name and email, to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user when subscribing.

Within the web there are several forms to activate the subscription.

We inform you that the data you provide us will be located on the servers of MailPoet (provider of YOUR SPANISH HUB, S.L.), located within the EU.

✔ Service request form: the following personal information is requested: name, email, country of residence, mother tongue and level of Spanish, to request any of the services that www.yourspanishhub.com makes available to its users. The information collected will allow us to request the corresponding service for a possible processing of it offline. Requests will be answered by email.

We inform you that the data you provide us will be located on the servers of Soluciones Corporativas IP, S.L. (provider of Your Spanish Hub, S.L.), located within the EU.

✔ Purchase form: the user has different purchase forms subject to the contracting conditions specified in the particular Terms and conditions of contracting for each product or service, where contact and payment information will be required. The following personal information is requested: name, email, telephone, address and credit card number. 

We inform you that the data you provide us will be located on the servers of Soluciones Corporativas IP, S.L. (provider of Your Spanish Hub, S.L.), located within the EU.

There are other purposes for which your personal data is processed:

✔ To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.

✔ To support and improve the services offered by this website.

✔ Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website are also collected, which are detailed in the cookie policy.

✔ To manage social networks. YOUR SPANISH HUB may have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of www.yourspanishhub.com, will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of Your Spanish Hub, S.L.

User data will be processed in order to correctly manage their presence on the social network, reporting activities, products or services of YOUR SPANISH HUB. As well as for any other purpose that the regulations of social networks allow. In no case will the profiles of followers in social networks be used to send advertising individually.

In accordance with the provisions of the general European data protection regulation (RGPD) 2016/679, YOUR SPANISH HUB, with an address in Cuenca (Spain), will be responsible for the processing of data corresponding to web users and subscribers.

YOUR SPANISH HUB does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals may be carried out, in those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest security standards.

We may select and post customer testimonials on our services, which may contain personally identifiable information, such as your name and/or the city, state, or country in which you live.

We obtain your consent before posting any testimonial with your name. If such content is published, it will be available to other users of the services. If you want us to remove or delete your name or testimonial from our website, send an email to [email protected].

We may publish users and/or customer reviews on our websites or services, which may contain personally identifiable information, such as your name and/or the city, state or country in which you live. By submitting your opinion you are giving us permission to publish your opinion on our sites or services.

If you post such content, it will be available to other users of the sites or services. Your posting may also be made public and we cannot prevent such information from being used in a way that may violate this policy or the law. If you want us to remove your name or review from our sites or services, send an email to [email protected].

Legitimation for the treatment of your data

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent is required with this privacy policy.

The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Data category

The categories of data that are treated are identifying data. Specially protected data categories are not treated.

How long will your data be kept?

The personal data provided will be kept until the interested party requests its deletion.

To which recipients will your data be communicated?

Many tools that we use to manage your data are hired by third parties.

To provide services strictly necessary for the development of the activity, www.yourspanishhub.com, shares data with the following providers under their corresponding privacy conditions.

✔ Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help www.yourspanishhub.com analyse the use made by users of the website. The information generated by the cookie about your use of www.yourspanishhub.com (including your IP address) will be directly transmitted and filed by Google on servers in the United States.

✔ Hosting: Soluciones Corporativas IP S.L., domiciled in Spain. More information at: www.dondominio.com. Soluciones Corporativas IP S.L. treats the data in order to perform its hosting services to Your Spanish Hub, S.L.

✔Email Marketing: Mailpoet, owned by Automattic, Inc., domiciled in France. More information at: www.mailpoet.com (Automattic, Inc.). Mailpoet treats the data in order to carry out its email marketing services to Your Spanish Hub, S.L.

Browsing 

When browsing www.yourspanishhub.com, non-identifiable data may be collected, which may include IP addresses, geographical location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the Username. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

✔ Google analytics

This information is used to analyze trends, administer the site, track user movements around the site, and to gather demographic information about my user base as a whole.

Secret and data security

YOUR SPANISH HUB is committed to the use and treatment of user data, respecting its confidentiality and its use in accordance with its purpose. It also undertakes to comply with its obligation to save them and to adapt all measures to avoid alteration, loss, treatment or unauthorised access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and safe way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.

www.yourspanishhub.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, Your Spanish Hub, S.L. will ensure that any person who is authorized by YOUR SPANISH HUB to process the client’s data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a contractual or legal duty).

When a security incident occurs, upon realizing YOUR SPANISH HUB, it must notify the client without undue delay and must provide timely information related to the security incident as it is known or when the client reasonably requests it.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send to www.yourspanishhub.com, exonerating Your Spanish Hub, S.L. of any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Your Spanish Hub, S.L. in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Your Spanish Hub, S.L. in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

Changes to the privacy policy

Your Spanish Hub, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In these cases, Your Spanish Hub, S.L. will notify the changes introduced by email or notice on its website, reasonably in advance of its implementation.

Commercial emails

According to the LSSICE, www.yourspanishhub.com does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested on time.

In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, www.yourspanishhub.com undertakes not to send communications of a commercial nature without properly identifying them.

The Spanish version of this document shall prevail in the case of inconsistency.

This document was last updated on February 20, 2022